Salon software the whole team can stand behind
A salon is a team sharing pets, tables and a reputation. United Pet Club gives the team one set of pet records, signed paperwork at the front desk, a public page that shows who you are, and a booking engine built for more than one pair of hands.
Running a shop, not a solo round
One record, whole team
Whoever takes the appointment sees the same pet record: coat, weight, notes from past visits, and what the owner shared.
Skills on the roster
Each groomer's profile lists real skills: scissoring, hand stripping, cat grooming, double coats. Assignments can follow qualifications instead of guesswork.
Front-desk paperwork, done
Grooming waivers go out by link and come back signed. New client intake stops being a stack of forms someone has to file.
Reviews with detail
Clients rate grooming quality, animal care, timeliness, communication, cleanliness and value separately. Six honest numbers beat one vague star.
Hours on the door and online
Opening hours live on your public page, exceptions included, so the holiday schedule does not depend on a taped-up note.
Booking for teams, rolling out
The engine books by groomer, blocks double bookings per person, and takes walk-ins as guest clients. Screens are rolling out now.
Intake without the clipboard
The waiver goes out with the booking confirmation and comes back signed.
The salon's memory should not live in one head
Every salon has the person who remembers everything: which Westie gets clipper burn, which client is always late, where the spare blades are. When that person is off, the day wobbles. Shared records fix the first two, and honestly, nothing fixes the third.
Because records live on each pet's profile rather than in one groomer's notebook, a handover between staff is a read, not a briefing. A bather can see the finisher's notes. The Saturday casual sees the same warnings the owner of the shop does. And the record a client's dog accumulates at your salon keeps its value for the dog even years later, which is the kind of thing clients mention in reviews.
Booking will lean on the same structure: services that need a qualified groomer only offer qualified groomers, and each person's column is protected from double booking. Set the team up now and the rollout lands on a working shop.
Salon questions
Can several groomers share the same client records?
Yes. Records attach to the pet, so anyone handling the appointment sees the same history, notes and owner-shared health details.
Do all my staff need accounts?
Your groomers can have their own profiles with their specialties and skills listed. For scheduling, the engine can also model staff who are not on the platform yet, so adoption does not block the calendar.
How do waivers work at the front desk?
Send the grooming waiver link when the appointment is made or when the client arrives. It is signed on their phone and stored with the client's record.
Can clients pick a specific groomer?
That is how the booking engine is built: a client can choose a person or accept the first qualified opening. It arrives with the booking screens now rolling out.
How do reviews work for a salon?
Clients review on six aspects, from grooming quality to cleanliness. Reviews are real submissions from real accounts; nothing on the platform fabricates or buys ratings.
We have salons in two countries. Is that a problem?
No. The platform works worldwide in more than 70 languages, and each salon keeps its own public page, hours and team.
Give the team one memory
Create a free account, set up the salon's page and roster, and let the records outlast the staffing rota.