Booking that cannot double-book
The scheduling engine behind United Pet Club checks every booking for conflicts at the moment it is made, so two clients can never hold the same groomer at the same time. The engine is live today; the booking screens are rolling out to dashboards now.
How scheduling works here
Conflicts blocked at the source
Availability is computed from your hours and existing appointments, and a clashing booking is refused the instant it is attempted. No overbook happens by accident.
Overbook only on purpose
Sometimes you choose to squeeze one in. A deliberate overbook is allowed, flagged and recorded as your decision, which is very different from a silent collision.
Skill-matched assignment
A service can require a skill, and only qualified staff are offered for it. Clients can pick a specific groomer or take the first qualified opening.
Walk-ins without accounts
A guest client needs a name and one way to reach them. If they sign up later, their pets and history connect to their new account.
Deposits, cancellations, no-shows
Set your rules once: deposit amounts, cancellation windows, no-show fees. The engine applies them the same way for every client.
Reschedules both ways
You or the client can propose a new time, and the appointment moves only on acceptance. The old time stays protected until then.
Finding a slot
Open slots, with the qualified groomer for each. Buffer time before and after is respected.
What rolling out means, exactly
The engine that powers all of the above is built and running. What is still arriving is the part you click: the calendar in your dashboard and the booking flow your clients see. Until those screens reach your account, appointments stay wherever you run them today.
There is a practical upside to signing up before booking reaches you. Your groomer profile, services, hours, client pets and waivers all work now, and booking attaches to a business that is already set up rather than an empty account.
No launch dates on this page, on purpose. When booking opens for your account, it will be in your dashboard, not in a promise.
Built for grooming days, not office days
Grooming appointments are not thirty-minute meetings. A full groom, a bath and a nail trim need different lengths, different prep, and sometimes different people. The engine models services with their own durations and buffer times, and it respects them when it offers a slot.
It also understands that the person and the table are different resources. When the salon guide talks about a bather, a finisher and two tables, that is the scheduling model underneath, and it is the same engine a solo mobile groomer uses with a van instead of a table.
Booking questions
Can my clients book online right now?
Not yet for most accounts. The booking engine is live and the screens are rolling out to dashboards now. Profiles, pet records, notes and waivers work today, so a business set up now is ready on day one.
How is double booking prevented?
Every booking is checked against the groomer's real availability at the moment it is made, and a conflicting request is refused. An overbook can only happen when you force one deliberately, and then it is flagged as such.
Can I take bookings for clients who are not on the platform?
Yes. Guest clients exist exactly for the phone call and the walk-in: a name and a phone number or email are enough, and the pet still gets a proper record.
Can I charge a deposit or a no-show fee?
Yes. Deposit, late-cancellation and no-show policies are set by you and applied consistently. A fee can always be waived by you, and the waiver is recorded.
Do my working hours handle seasons and holidays?
Yes. You set weekly hours, seasonal variations, date overrides and blocked periods, and slot times stay correct across daylight saving changes.
Does scheduling work in my time zone?
Yes, anywhere in the world. Availability is defined in your local time and expanded correctly per date, which is what keeps a 9:00 slot at 9:00 all year.
Be ready when booking reaches you
Set up your groomer profile and client pets now, free. Booking lands on top of a business that is already in order.