Everything the software does today, plus what is rolling out, on one page. No feature on this list is a mockup: each one maps to something you can use or something already running behind the scenes.
Breed, coat type, colors and markings, birth date and photos, kept on a profile that follows the pet through every home and every groomer.
Weigh-ins build a history instead of a single number, in the units you work in. Useful for the breeds where weight drifts quietly.
A typed note per visit: what you did, what you found, what to remember next time. Shared notes cannot be silently edited later.
Record how each pet prefers to be handled, from the cat that needs a towel wrap to the senior dog that cannot stand long. Next visit, it is already on file.
Owners decide what you see. They can share allergies, skin conditions, medication and vaccination details when it makes the groom safer.
Every pet's chip can be registered free, with lifetime lost-pet recovery included. A groomer who spots an unregistered chip can point the owner somewhere free.
Send a grooming waiver by link and collect a legally signed copy before the appointment. Signed documents stay attached to the client.
Owners connect their pets to your business and choose the level of access. Grants can be widened for a medical question or withdrawn when a client moves on.
When a pet changes owners, its profile and the notes shared with it move to the new home. Your working records stay with your business.
Clients review groomers on grooming quality, animal care, timeliness, communication, cleanliness and value, not one vague star.
Your profile shows your specialties, skills, opening hours, photos and reviews at a web address you can put on a business card.
List what you actually do: breed-standard trims, hand stripping, creative work, cat grooming, large breeds, mobile service and more.
Pet owners browse groomers in the care directory. Your page is how they judge you before they ever call.
The platform runs worldwide. A client who reads Spanish or Japanese sees the platform in their language while you work in yours.
The booking engine checks conflicts at the moment of booking, so two clients cannot hold the same table at the same time. This protection is already running.
Services can require specific skills, and the engine only offers slots with someone qualified. A hand-strip never lands on the bather's column.
Clients without an account can still be booked as guests with a name and a phone number, so the walk-in Shih Tzu gets a record too.
Set policies for deposits, late cancellations and no-shows once, and the engine applies them evenly instead of leaving it to an awkward conversation.
Either side can propose a new time. The appointment only moves when the other side accepts, so nobody discovers a change by surprise.
Weekly hours, seasonal changes, days off and blocked slots. The engine expands them correctly, including around daylight saving changes.
Every feature above hangs off the same object: the pet's lifetime profile.
Honesty beats a longer list. The records, notes, waivers, reviews and public pages above work today. The booking features run on an engine that is live behind the scenes, while the screens for groomers and clients are still arriving in the dashboard.
If you set up your business now, your profile, client pets and paperwork are ready the day booking opens for you. Start with the grooming software overview, or read how to choose grooming software if you are comparing products.
Your groomer profile, the pets you groom, grooming notes, microchip registration and lifetime recovery are free. Paid business tools are described on the pricing overview, never inside a feature you already rely on.
The engine is live and already blocks double bookings; the booking screens are rolling out to dashboards now. Everything else on this page works today.
Yes. The platform runs in the browser on any device, so the same records work at the front desk, at the tub, or in a van between stops.
No. The platform works worldwide in more than 70 languages, and the feature set is the same everywhere.
From clients, on six specific aspects of a groom. Reviews appear on your public page; there are no purchased placements or invented ratings anywhere on the platform.
The fastest tour is a free account: add one pet, write one note, send one waiver.