For veterinarians and clinics
The pet's history arrives before the pet does
United Pet Club gives your practice a public page, a booking calendar and invoices, and lets owners share the pet's lifetime record with you. It sits beside the practice system you already use.
Owner-shared patient history
A practice page with verified credentials
Booking, invoices and reviews in one account
What does United Pet Club offer veterinarians?
United Pet Club offers veterinarians a public practice page, patient history that owners share with you, online booking, invoices and a team calendar. It is not a replacement for your practice management system: labs, inventory and medical billing stay where they are.
It suits individual vets, independent clinics, specialists and vet techs who want to be found by pet owners and want less time spent reconstructing a new patient's past. A veterinary practice runs as a business profile, so the vet care service is listed on a business and not on a personal account.
Most of it is free to use. Where money moves, such as a client paying a booking or an invoice by card, United Pet Club takes a fee on that payment. A few extras sit on plans. The groups below mark each one.
Everything United Pet Club offers a veterinary practice
Each item below works today. The tag beside it shows whether it is free, free with a fee on payments, or part of a plan.
Free to use
Free, fee on sales
Part of a plan
Be found and be trusted
Free to use
Practice page
Your page lists your services, specialties, hours, photos and address, and appears in the veterinarian directory where owners search for a clinic.
Free to use
Verifiable credentials
Veterinary licenses can be verified on the platform, so your page shows a checked credential and not a self-written line in a bio.
Free to use
Reviews on six aspects
Clients rate expertise, compassion, communication, timeliness, facilities and value. You can reply to each review in public.
Part of a plan
Verified tick
A verified profile carries a tick that tells owners the practice was checked.
Part of a plan
Website
Pick a template, edit it in the builder and publish it on an address of your own, linked to your practice profile.
See the patient
Free to use
Patient history from the owner
An owner grants your clinic access to the pet's lifetime profile: weight over time, conditions, medicines, vaccinations and earlier notes.
Free to use
One record across carers
Groomers, sitters and previous vets add to the same profile at the level the owner allows, so the story does not split across filing systems.
Free to use
Microchip lookup
Scan a found or new patient and run a lookup to reach the registered owner. Registration for any ISO chip is free for the animal's life.
Free to use
Register chips for clients
A veterinary clinic can register a pet's identifier on the client's behalf, then hand the profile to the owner.
Book and remind
Free, fee on sales
Online booking
Clients book from your practice page. The engine refuses a double booking and takes guest clients you enter by phone.
Free to use
Team calendar
A column for each vet and room or vehicle, with a weekly list where you confirm, start, complete, cancel or mark a no-show.
Free to use
Services with real lengths
Each service has its own duration and buffer time, so an exam and a dental slot never share the same length.
Free, fee on sales
Deposits and no-show rules
Take a deposit when the booking is made and set rules for late changes and no-shows.
Free to use
Reminders to clients
Clients get confirmation e-mails and a set number of text reminders for each appointment.
Get paid
Free, fee on sales
Invoices by e-mail
Send an invoice as a PDF with a secure link. The client pays online by card without needing an account.
Free to use
Quotes with options
Send a quote for a procedure or a package with options and a PDF, and let the client accept it online.
Free, fee on sales
Loyalty points
Reward returning clients with points they spend on your services.
Run the clinic
Free to use
Staff and time clock
Add every vet, tech and receptionist. Staff punch in by phone, kiosk or code, and see the bookings assigned to them.
Part of a plan
Books and expenses
Keep the clinic's books, photograph receipts into an expenses inbox and report sales tax by jurisdiction.
Free to use
Sales and booking reports
Dashboards show your sales and appointments for a period next to the one before it.
Free to use
AI assistants
Connect an AI assistant to read your appointments, clients, services, reviews and sales, and to reply to reviews.
How much of it is free?
Every service below is counted by how you pay for it: free to use, free with a fee only when a sale or payment goes through, or part of a plan. The bars update when the list does.
21
services in one account
86%
free to use
5
areas covered
Be found and be trusted
5
See the patient
4
Book and remind
5
Get paid
3
Run the clinic
4
Free to use
Free, fee on sales
Plan or AI credits
Counted from the service list on this page.
Advanced tools for a veterinary practice
These go further than a profile and a calendar.
ā Advanced
Patient history shared by the owner
The owner grants access once and every carer adds to the same lifetime profile at the level they allow, so your notes outlast the visit and the clinic.
ā Advanced
Microchip lookup and registration for clients
Look up any scanned chip, and register a client's pet identifier on their behalf before handing the profile to the owner.
ā Advanced
Deposits and no-show rules
Hold a deposit at booking and set rules for late changes and no-shows, enforced by the booking engine.
ā Advanced
Sales tax booked and reported per jurisdiction
Each tax is booked to its own account and reported by jurisdiction in the books.
ā Advanced
AI assistants over the UPC server
Connect an AI assistant that reads your appointments, clients, services, reviews and sales, and can reply to reviews.
ā Advanced
Invoices paid from an e-mailed link
Send a PDF invoice with a secure link and let the client pay by card with no account.
United Pet Club or typical practice software?
Where the two differ for a veterinary clinic.
| Feature | United Pet Club | Typical practice software |
|---|---|---|
| Patient history from outside the clinic | ā Owners share the pet's lifetime record with you | ā Usually limited to your own visits |
| Public practice page and directory | ā Included, with verifiable credentials | ~ Often a separate website product |
| Client reviews | ā Six aspects, with public replies | ~ Varies by provider |
| Online booking | ā Free to use, fee on card payments | ~ Often a paid add-on |
| Pay-by-link invoices | ā E-mailed PDF, paid online without an account | ~ Varies by provider |
| Microchip registration | ā Free for any ISO chip, lookup included | ā Usually a separate registry |
| AI assistant access | ā Built on an open server | ā Rarely included |
| Labs, inventory and medical billing | ~ Stay in your practice system | ā Core feature |
This comparison describes common setups, not any specific product.
How a patient moves through United Pet Club
1
The owner finds your page
They search the veterinarian directory, read the reviews and see your verified credentials.
2
They book online
The engine checks the calendar, takes a deposit if you set one and sends reminders.
3
History is shared
The owner grants access, and you read weight, medicines and vaccinations before the exam.
4
You add what you found
Your notes join the same lifetime profile at the level the owner allows.
5
Invoice and follow up
Send the invoice with a pay link, then ask for a review once the visit is done.
Questions veterinarians ask about United Pet Club
Does United Pet Club replace my practice management software?
No. Labs, inventory and medical charting stay in your practice system. United Pet Club adds a public practice page, online booking, invoices, reviews and the owner-shared history of the pet, which most practice systems do not hold. Use it beside the system you have.
How do I see a patient's history?
The owner grants your clinic access from the pet's profile. A full grant shows health records, weight, medicines and vaccinations; a limited grant shows only the basics. Owners can widen, narrow or withdraw it at any time, so you always see what they chose to share.
How do clients leave reviews for a vet?
Clients who used your practice rate six aspects: expertise, compassion, communication, timeliness, facilities and value. Reviews are public on your page, and you can answer each one. Specific scores make praise easier to believe than a single star rating.
Can a clinic take online bookings?
Yes. Clients book from your practice page, the calendar blocks double bookings, and you can enter phone clients as guests. Deposits, no-show rules and appointment reminders are part of it. See the appointments page for how the engine works.
What does it cost?
The practice page, patient access, reviews, calendar and team tools are free. When a client pays a booking by card, United Pet Club keeps a fee on that payment, and a few extras such as books and the verified tick sit on plans. The pricing page has the schedule.
Can a clinic register microchips for clients?
Yes. A veterinary clinic can register a pet's identifier for a client, and the owner then takes over the profile. Registration of any ISO microchip is free for the animal's life, and anyone can run a microchip lookup.
More for pet professionals
The longer look at patient records and the practice page.
Everything every pet business gets on one account.
What your clients get on the other side of the record.
The partners you refer to, and who refer to you.
Open your practice page
Create a free account, add a business profile for the clinic and list your services.